The Royal Commission into the Financial Services Industry shocked us all. Commissioner Hayne’s findings and recommendations make for difficult reading. Executives have the opportunity and, therefore, obligation to look into the mirror and ask ourselves what we can do to make this better. Prior to 2018, people knew that corporate conduct in the financial services […]
READ MORELeaders are People Too: Reconnecting and Reengaging Your Team
We live in an age of empathy and understanding. The notion of an infallible leader is no longer one that inspires confidence and a willingness to work. Instead, people long for human connection. If a leader is able to develop a bond between themselves and their team, they are on the pathway to true engagement. […]
READ MOREDigital Darwinism: Survival of the Fittest Leadership in the Age of Tech Disruption
Think of a successful business leader and Bill Gates will likely top the list. The technology tycoon is more often than not a go-to choice for advice on handling technology and theorising its impact on businesses. Over 20 years ago he predicted that ‘the first rule of technology used in a business is that automation applied […]
READ MORECulture for Creation: How Organisational Culture Fosters Innovation And Engagement
In past articles, I have spoken at length about cultural fit and changing work environments, so now we are taking a step back to consider the big picture – the organisational culture within which all productivity and employee engagement falls. There is a clear and observable connection between workplace culture and employee engagement. We are safe to assume […]
READ MORERecruit right. Avoiding tactical traps to maintain a strategic approach.
Recruiting for one person can be relatively straightforward, however recruiting a new team can be fraught with opportunities for failure. One of the most common is being distracted by detail, when success lies in keeping the big picture firmly in view. Chatting to a client brought this topic to mind. They had just gone through […]
READ MOREA new look at worker engagement. The growing realisation that logging in can lead to burning out
In the last article, we looked at the traditional measures of engagement and the relationship between engagement, input and output. Now, let’s look at some studies that support a new approach to assessing and managing – the disengaged traditional model, or the new engaged model, if you like. Let’s start with the observation that large […]
READ MOREThe adage says work smarter not harder – but how can you tell the difference when it comes to working in a digital enviro...
We’ve previously discussed types of employee engagement, now let’s take that as a given and look at how to recognise and assess engagement in terms of the hours they work – and whether it’s a positive thing or a drain on your resources. We all know the symptoms that apparently point to people with maximum […]
READ MORESomebody else might own the business, but we should all own our jobs
In the last article, I looked at how training – explaining the role of a job, rather than the processes – can help engage employees. Now let’s expand on that and look at the concept of engagement from an employee’s point of view and its value to an organisation. Unless you are in the uncommon […]
READ MOREWhat Google found to be most important for high performance in teams
Recently I wrote a couple of articles, here and here about Google’s 2016 Project Aristotle and how it identified psychological safety as the preeminent predictor of success and productivity in a workplace team and the other factors affecting them. In this piece, we’ll look at the implications for leaders – what leadership strategies have the most leverage in creating […]
READ MORENever underestimate the power of being understood
From time to time in corporate environments it all becomes too much – and we need someone to talk to. You find yourself exiting the office desperately pacing the streets with a lack of any faith, or possible resolution to the problem. There is nothing worse than that sense of complete overwhelm at work, grappling with […]
READ MORE